Frequently Asked Questions + Pricing

Your People Partners offers a range of cost-effective recruitment and retention services, including employer branding, recruitment processes, employee engagement, performance management, and onboarding.

Your People Partners is not just a typical recruiting agency.

We only help small businesses from 5 to 100 employees.

Your vacancy will be the only one we work on to the exclusion of all your competitors.

We are your internal recruitment and retention team. 

Your candidates are your candidates. We don’t send your candidate’s CVs to other companies. 

Your recruitment fees are cost-effective and can be split over 3, 6, 9 or 12 months to help your cashflow.

Our industry leading triple guarantee is unique. our primary guarantee is that if your new employee leaves in the first twelve months, we will replace them if you select that option. 

Unlike traditional recruiters who focus only on filling job positions, we believe in providing long-term solutions. We exist to help you grow your company. Not a focus on bums on seats as quickly as possible.

We are not just recruiters, but partners who understand the significance of you, the business owner, being supported with your recruitment and retention in achieving your business objectives.

At Your People Partners, we also emphasise onboarding, retention, and engagement strategies.

The Wraparound Premium Recruitment service

• Wraparound Premium Recruitment service costs 20% of the annual starting salary.
• An engagement fee of £1000 is paid upon engagement.
• The rest is payable in one payment during the new employee’s first week, with easy payment terms over 3, 6, 9 or 12 months available.
• Guarantee: 12 month full replacement guarantee
• If you have 5 or more vacancies to hire in the next 6 months, we recommend you consider our bespoke Scale-Up plan. Feel free to call Helen to discuss – here’s a handy link to her diary.

Low Cost Flat Fee Recruitment

If you don’t want the 12-month guarantee, and only need a light touch recruitment service, we also have our low cost flat-fee recruitment service.

The flat fee is:

£4000 (+tax) split over three monthly invoices

• Invoice 1: upon engagement i.e. before we kick off your hiring
• Invoice 2: when you receive your candidate shortlist
• Invoice 3: the first week your candidate starts
• You can pay in two invoices and the fee is discounted to £3800*

Micro-companies of 10 employees or fewer receive a 50% discount on this Low Cost Flat-Fee Recruitment service.

Guarantee for our Low Cost Flat-Fee Recruitment service: full replacement if your employee does not pass your probation period

Sure thing. We call it our Low Cost Flat Fee Recruitment Service.

If you don’t want the 12-month guarantee, and only need a light touch recruitment service, we also have our low cost flat-fee recruitment service.

Perhaps you have lots of experience selecting candidates from CV applications, interviewing them, assessing their skills, understanding your culture fit, have your HR documents already ready to go and can do your onboarding confidently and seamlessly, then this low cost fixed-fee option is good for you.

The flat fee is:

£4000 (+tax) split over three monthly invoices

• Invoice 1: upon engagement i.e. before we kick off your hiring
• Invoice 2: when you receive your candidate shortlist
• Invoice 3: the first week your candidate starts
• You can pay in two invoices and the fee is discounted to £3800*

Micro-companies of 10 employees or fewer qualify for a bursary on this Low Cost Flat-Fee Recruitment service.

Guarantee for our Low Cost Flat-Fee Recruitment service: full replacement if your employee does not pass your probation period up to six months.

No, we are transparent about our pricing, and there are no hidden fees.

Our pricing is discussed and agreed in writing with you before your recruitment kicks off.

If you would like additional assessments such as DISC Personality Profiling, this is an additional cost per person.

We do! 

Here’s how it works for the Wraparound Premium Recruitment Service :

3 Monthly Payment Terms

Invoice 1 upon engagement of £1000 (+VAT)

Invoice 2: (20% of starting salary – £1000 engagement fee) divided by 2 + £70 admin fee

Invoice 3: the remainder of the fee + £70 admin fee

Example:

Starting salary £30,000

Fee = 20%

Invoice 1: £1000 (+VAT)

Invoice 2: ((20% of starting salary of £30k = £6000) – £1000 engagement fee) divided by 2 months + £70 admin fee = £2500 + £70 (+VAT)

Invoice 3: £2500 + £70 (+VAT)

Total fee: £6000 plus £140 admin fee (+VAT)

6 Monthly Payment Terms

Invoice 1 upon engagement of £1000 (+VAT)

Invoice 2: ((20% of starting salary £30k = £6000) – £1000 engagement fee) divided by 5 months + £70 admin fee = £1000 + £70 (+VAT)

Invoice 3: £1000 + £70 (+VAT)

Invoice 4: £1000 + £70 (+VAT)

Invoice 5: £1000 + £70 (+VAT)

Invoice 6: £1000 + £70 (+VAT)

Total fee: £6000 plus £350 admin fee (+VAT)

Note: all invoices must be paid on time for our Unique Triple Guarantee to be valid

Absolutely!

These guarantees outlined below relate to our Wraparound Full Service 

In fact, you have three guarantees with Your People Partners.

Guarantee No. 1

Full 12-Month Peace of Mind Guarantee: if your new employee leaves for any reason in the first 12 months, we will provide a like-for-like vacancy replacement at no additional cost to you.

Guarantee No.2

Lifetime Like-for-Like Vacancy Guarantee: if the employee in this role leaves any time after 12 months or is promoted and you need to replace them, you can engage us again at 70% of our normal recruitment fee.

Guarantee No.3 

Peace of Mind Guarantee: we repeat the job advertisements and our interview process for you if you’re not completely satisfied with the  longlist.

Fair Play:

For our Unique Triple Guarantee to be in play, all we ask is:

• Our invoices are paid on time
• You follow the onboarding plan provided for you

For our Low-Cost Flat Fee Recruitment service, our guarantee is simple:

• If your new employee leaves without passing their probation period in the first six months, we will replace them at no additional cost to you
• This guarantee is in place as long as your invoices have been paid on time.

Great question!

For our Wraparound Premium Recruitment Service, there is a non-refundable engagement fee of £1000* per vacancy. 

This is here for many reasons and helps both you and us.

It shows us you’re serious about your hiring, that you are committed to hiring well, and to us partnering together.

There are lots of early-stage set-up and resource costs such as over £500* per advert. You can appreciate we cannot advertise every job vacancy ‘just in case’ a business owner decides to hire.

The engagement fee also acts as a reservation in our team’s diary. Unlike traditional recruiters, we work on a ‘Jerry Maguire’ model. This means we only work with a few business owners at a time. 

You don’t want our team, your people partners, to lose focus because they’re trying to help you and lots of others at the same time.

Fewer clients. 

Better service. 

Improved hiring experience for all.

For our Low-Cost Flat Fee Recruitment service, your engagement fee is a third of the fee £4000* (or less for micro companies of fewer than 10 staff). This engagement fee is therefore £1333.33* or less. 

The reason for you paying this engagement fee is to secure our team’s expertise and make sure they’re not stretched too thin across many vacancies and companies. 

If the engagement fee puts you off, we would recommend you consider a more traditional contingency service where you won’t have to part with any money, until and if the recruiter is able to help. Bear in mind, you will unlikely be able to take advantage of a similar 12-Month Peace of Mind Guarantee in this instance. 

Alternatively you may want to consider our Low-Cost Flat Fee Recruitment support plan. 

*Plus VAT at the prevailing rate

Great question.

Our Wraparound Premium Recruitment Service provides personalised and hands-on support from the time we start to work with you, through to the end of the first 12 months of your new employee’s employment. 

You also benefit from our proven retention strategy implementation and processes, as well as monthly check-ins with both you and your employee to ensure all is going to plan.

Your new employee has access to our Support Hotline also. A personalised service with one of our team who know you and your new employee, guaranteed.

You also have access to assessments for optimising management of your new employee and DISC profiling if required.

Our Low-Cost Flat Fee Recruitment Service is less personalised but still hands-on.

You benefit from our group AMA (Ask Me Anything) Calls as opposed to one-to-one check-ins.

Plus you also have access to our team for all your questions and concerns once your employee starts with you, and we support you throughout their probation period via email.

All partners (clients/customers) have free access to our workshops and online webinars whether you are with us on the Wraparound Premium or Low-Cost Flat Fee Recruitment service.

Our engagement process typically involves an initial consultation (you can book a strategy call here), needs assessment to make sure we are the right fit for you and vice versa, proposal outlining all details agreed including any payment terms, contract signing, and then your project kickoff meeting with your assigned People Partner.

Results vary depending on the service and the complexity of your needs.

We can help you in quick as 21 days from engagement to someone starting in your team.

Alternatively, the search for your next employee may take up to 6-12 months depending many aspects of the role, location, salary and industry. 

Great question.

Many traditional recruiters specialise in niches that are vertical such as marketing or IT. They tend not to worry about the size of the company, and indeed most just want as many vacancies as possible. 

Our niches are as follows:

• Micro-companies: founder-led small companies who are looking for low cost recruitment support to help them grow their company – our Low Cost Flat Fee Recruitnent service suits this niche well
• Growing companies and scale-ups: either organic growth or VC-backed companies – our retained service works well for this niche
• Small Companies: companies of 10 to 100 employees – they tend to opt for our Wraparound Premium Full Service as our recruitment and retention expertise suits them well
• Start-ups: our workshops, training courses and webinars are a great place to start for the UK start-up companies. Our Low Cost Flat Fee service offers a bursary to companies of ten or fewer employees. The UK’s entrepreneurs should not be shut out of expensive and proven recruitment strategies and support due to cost.

We do not help big business. There are plenty of traditional recruiters out there to supply CVs and candidates to large companies.

UK to US expansion: we’ve had great success helping UK companies to hire in the USA

US into the UK and Europe: we’ve also had success in supporting US-based companies to expand into the UK and Europe

Helen, the company founder of Your People Partners, has been selected by both the BIPC at the British Library and by Virgin StartUp to support start-ups, scale-ups and VC-funded companies for a number of years. 

Yes, we’re proud of the positive outcomes we’ve achieved for our clients. Check out our Successes page to read what our clients have to say about working with us.

Absolutely. We can provide references upon request to showcase our successful partnerships and the value we’ve added to their companies.

You can book a Strategy Call with one of our team here.

You can call our team on +44 (0) 117 290 0208

Send an email to [email protected]

Or send a carrier pigeon if that’s what takes your fancy…

Yes, yes, yes!

For our Wraparound Full Recruitment Service which includes 12 months support post-recruitment, we offer more!

Unlike traditional recruiters, we take pride in our onboarding process with you, our partner.

We offer a 12 month support program as part of our Wraparound Recruitment Service. This means you have access to our expert team, all our templates and frameworks for your onboarding.

This includes probationary period processes and templates.

Your recruitment is only a success if your new employee is up to speed quickly. That is where our support is invaluable, and very different to traditional recruiters’ services.

For our Low Cost Flat Fee Recruitment Service, we offer a guarantee to match your probationary period. If they don’t pass your probationary period in the first six months, we will replace them at no additional cost to you.

Absolutely. 

In fact, we always start there. We review what you’ve done already and what JDs you may have used previously. Or we craft a new JD based on our discussions. 

Yes, absolutely.

We are passionate about helping you, the business owner, feel confident in expanding your team. The YPP In-House People Partner service is perfect for new hiring managers.

If you prefer to do it yourself, you could invest in our guided course with a community of start-ups, business owners and micro entrepreneurs, just like you, to bounce ideas off of. 

Low Cost Flat Fee Recruitment

If you don’t want the 12-month guarantee, and only need a light touch recruitment service, we also have our low cost flat-fee recruitment service.

The flat fee is:

£6000 (+tax) split over three monthly invoices

• Invoice 1: upon engagement i.e. before we kick off your hiring
• Invoice 2: when you receive your candidate shortlist
• Invoice 3: the first week your candidate starts

Micro-companies of 10 employees or fewer receive a 50% discount on this Low Cost Flat-Fee Recruitment service.

Guarantee for our Low Cost Flat-Fee Recruitment service: full replacement if your employee does not pass your probation period

If you would prefer to remove the risk, we recommend our Wraparound Full Service offering at 20% of the salary and payable over 3, 6, 9 or 12 months and comes fully backed wiht our 12 month full replacement guarantee.

Sure thing.

We exist to help you reduce your risk when hiring. 

Much of that risk only starts when your new employee begins with you …. Or after the initial honeymoon period and once they enter what we call ‘the danger zone’.

No matter how many steps in your hiring process, once a new person starts in your team, this is when the fun… and sometimes, the stress, begins.

So, yes, we absolutely are here to support and guide you through the probationary period and beyond.

You will be provided with a proven Onboarding Plan which, if followed, will reduce your risk of a poor hire.

If the Onboarding Plan alone isn’t helping, you can join our AMA Calls or submit a question and our team will answer this for you. We provide the AMA Calls so that your stresses and concerns can be shared, either openly or confidentially, with other business owners who may well have the same worries.

You will also have access to previous AMA Calls once we start to work together. 

For your new employee, we also provide a ‘Support Hotline’ to our team. Yes, we have a big phone – our version of the Batphone – where your new employee can reach out to us for support. 

Changing jobs can be tricky. In fact, it is one of the most stressful things we do in our lives. We see it as vital that we provide support to all those we help.

We can.

And you will also have access to our approved and trusted HR partners should you need additional, more detailed information and support. 

Most certainly.

A key component of getting your hiring right will be the quality of your onboarding. 

Gone are the days of a one hour ‘here’s your desk, there’s the kettle’ type of onboarding. 

We will guide you through our onboarding process with a framework/structure that you flex to your needs, yet provides the support needed – for you and your new employee.

Yes, we do provide you with support through the probationary period. 

We support your new employee too during this transition.

This support is by way of documents, a suggested process, reminders for key dates and what to do, our AMA Calls each month and our Support Hotline for your new employee. 

You will also receive templates of the letters and documents needed for the probationary period to run as smoothly as possible. 

No. Contingency recruitment is only suitable for more traditional recruitment agencies who have many vacancies they will never fill, hoping that the numbers stack up for them.

Our Wraparound Premium Recruitment Service which includes your 12-Month Peace of Mind Guarantee, is not on a contingency basis.

Our Low-Cost Flat Fee Recruitment Service is not on a contingency basis either.

We are unable to provide you with the support needed on a contingency basis as we only take on new partners (clients/customers) when we have the capacity to fully help and support without impacting our quality of service to both your company and your candidates.

We appreciate that our service is not for everyone. 

If you’d prefer to engage with a more traditional recruitment consultancy, please check out this info where we’ve curated a group of recruitment agencies you can consider.

We sure can!

UK to US expansion: we’ve had great success helping UK companies such as Grantify to hire in the USA

UK to the Middle East: we’ve helped Tickitto to expand their EMEA team

US into the UK and Europe: we’ve also had success in supporting US-based companies to expand into the UK and Europe

Yes, for sure.

We get it. You’re brilliant at what you do, and unless you’re in recruitment or HR, you may not feel confident in interviewing potential new employees to join your company.

We’ve got your back.

Our team provide an interview framework for you to use in all your interviews.

You will also be welcome at any of our workshops in London and Bristol, or our online webinars for all things recruitment. You are sure to pick up some great strategies for interviewing well.

We do not help big business. Anyone with more than 200 employees does not need our help.

There are plenty of traditional recruiters out there to supply CVs and candidates to large companies.